Shopify's solution seems a little radical to me. Having multiple 1x1s for a team seems wasteful and inefficient. A project team is called a team because they all need to work together, rely on one another, must coordinate / cooperate to achieve the mission.

Should a football coach have eleven 1x1s to coach the offense instead of working with them as a unit? They do break down by positions at times, but still come together as a unit.

Actions like this create rules which rob people of initiative and pro-activity. Guidance and accountability are more powerful leadership tools to get things accomplished.

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Leadership is a hands-on, active role. Welcoming, soliciting, and using bottom-up feedback is important, but the leader cannot be passive. He or she must actively engage up, down, and sideways to ensure communication flow as well as to provide guidance and feedback. Good piece!

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Mark McMillion

Retired Army officer with two tours in Baghdad, married with four kids. Proud West Virginian and West Point grad. Works available on Amazon.