Leadership / Communication

How You Know You Have a Communication Problem

Hint: Surprises and Disappointments

Photo by Yan Krukov from Pexels

I was working with a client one time and the guy was complaining about employees not doing what they’re supposed to. He rattled off a half-dozen examples, punctuating each one with “everyone knows that” or “that’s just common sense.” His problem wasn’t his…

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Mark McMillion

Mark McMillion

Retired Army officer with two tours in Baghdad, taught at West Point, married with four kids. Proud West Virginian and West Point grad. Amazon pubs.