Leadership / Communication / Development

Leadership Moment — 20 Jul 22

Communication, communication, communication.

Photo by dankeck, CC0, via Wikimedia Commons

This evening my family and I went to Wendy’s for dinner. The young man taking our order was clearly new to the position and struggling with English. I had the perception he was pretty sharp but the job was really challenging him.

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Mark McMillion

Mark McMillion

Retired Army officer with two tours in Baghdad, taught at West Point, married with four kids. Proud West Virginian and West Point grad. Amazon pubs.