As a leader, your voice carries — As a young Army officer, I commanded a basic training unit. One day, I was staying late and chatting with the Drill Sergeants (they always worked late). The day’s business was concluded and we were unwinding with small talk. In the moment, I failed to remember I wasn’t “one of…

Careless Comments — One of my sons has been saddled with an unfortunate nickname that’s carried over from last football season. The coach made a careless comment about the way he was dressed and unfortunately, it stuck. My son clearly understood the coach was joking and meant nothing by it. Unfortunately, a few…

Message Sent ≠ Message Received! — I do some work with a non-profit which helps kids 16–24 get back on track in life (YouthBuild, more specifically, YouthBuild North Central). Primarily they work on getting their high school equivalency diploma, drivers license, some work certifications, etc. …

Look, Listen, and Hear. — After studying and practicing leadership for over thirty years, I’ve made every mistake in the book and actually authored a couple of extra chapters. Here’s some of what I’ve learned about listening. I’m not a very good listener. Never have been. I’m always excited to share what I’m thinking and…

Pyramid of Communication — I’ve been thinking about and practicing leadership since I was in the seventh grade (1981). That includes school football and basketball teams, student government, West Point cadet experience, 22 years of active-duty as an Army officer, and nine years of leadership consulting to companies, non-profits, and individuals. I’ve made mistakes…

Become more influential by learning the language of these subtle cues — Hate it when you are not taken seriously? When I started working as a 24-year-old woman, I struggled. How to command attention? How not to be dismissed for my size, gender, and lack of wrinkles or gray hair? I’ve learned hacks to be more assertive. To be more influential…